Refunds and Credits Policy

Refunds

• Apexlancer.com just does not automatically refund payments made for canceled orders back to your payment provider.
• Funds from order cancellations are returned to the Buyer's Apexlancer.com Balance and are available for future purchases on the Site.
• Orders which are canceled will not get a refund of the administrative fees to their Apexlancer.com Buyers Balance.

Apexlancer Credits

In special instances, Apexlancer.com might offer you credits, either for marketing and promotional purposes or otherwise stated by the Site, to be used for purchasing Gigs offered on the Site. 

• You can check for your available Credit balance in your Apexlancer.com account. 
• Note that your Apexlancer.com Credits will be automatically applied to your next purchase and can be viewed in your order summary after you have placed an order. 
• Apexlancer.com Credits are subject to time limitations and will expire after the time determined by Apexlancer.com
• Our Credits will only serve as an incentive to use the Site. Therefore, they are not redeemable for cash, do not have cash value, and are nonrefundable.
• Apexlancer.com Credits may be subject to additional conditions and restrictions which will be determined by Apexlancer.com
• Apexlancer.com Credits may be voided in the event of fraud, misuse, or violation of the within Terms and Conditions.
• Apexlancer.com reserves the right to modify or cancel the valid Credits at any time it deems fit.
• When you or Apexlancer.com has suspended or deactivated your Apexlancer.com account, any unused credits in your account will be canceled.

Sellers

Sellers create Gigs on Apexlancer to allow Buyers to purchase their gigs/services.

• Sellers may also offer Custom Offers to Buyers in addition to their Gigs/services.
• Each order you successfully sell and complete, approves your account with net revenue of 80% of the purchase amount.
• Apexlancer.com recognizes Sellers sold gigs once an order is marked as complete by the buyer within the three days or thereafter. Sellers, please check out our Orders section below for a definition of a completed order.
• If an order is canceled for any reason, the funds paid by the Buyer will be returned to the Buyers Apexlancer.com Balance.
• Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Expert Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete. Kindly view the Expert Sellers section below.
• Sellers may withdraw their revenues using one of Apexlancer.com's withdrawal options. Kindly see the Withdrawal Section below regarding payment terms.
• The Seller's rating is calculated based on the order reviews posted by Buyers and the number of gigs sold. High ratings and meeting the requirement for the number of gigs sold allow Sellers to obtain advanced Seller levels. On the other hand, in some cases, ongoing low ratings may lead to a demotion of the seller level or the suspension of the Seller's account.
• For security concerns, Apexlancer.com may temporarily disable a Seller's ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple Apexlancer.com accounts to a single withdrawal provider.
• Sellers are responsible for paying any direct or indirect taxes, including any GST, VAT, or any other local or federal taxes in their jurisdiction. Sellers represent and warrant that they comply, and will comply at all times with their obligations under income tax provisions in their jurisdiction. The Gig price shown on the Gig page is inclusive of all such taxes and charges that may apply to the Sellers.
• Seller hereby appoints Apexlancer.com as Seller's limited authorized payment collection agent solely to accept payments via its Payment Services Provider, if applicable from Buyers, and remit those payments to Seller. Seller agrees that payment from Buyer to Apexlancer shall be considered the same as a payment made directly to the Seller. Buyer's payment obligation to Seller will be satisfied upon receipt of payment by Apexlancer or its Payment Services Provider, as applicable, and Apexlancer via its Payment Services Provider, as applicable is responsible for remitting the funds to the Seller in the manner described in these Terms of Service. If Apexlancer via Payment Services Provider does not remit any such amounts to Seller, the Seller will have recourse only against Apexlancer and not the Buyer directly. Seller agrees that Apexlancer may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Buyers that Apexlancer may deem necessary or prudent.
• Apexlancer partners with Payment Services Providers for purposes of collecting Gig-related payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with Sales Balances. All payment services in connection with the withdrawal of funds on the Apexlancer platform are performed by Apexlancer.com Payment Service Providers.

Users Generated Content

Apexlancer.com's content is based on User Generated Content (UGC). Apexlancer does not check user uploaded/created content for violations of copyright or other rights. However, if you believe any of the uploaded content violates your copyright or a related exclusive right, you should follow the process below. Apexlancer looks into reported violations and removes or disables content shown to be violating third-party rights.

To allow us to review your report promptly and effectively, a copyright infringement notice ("Notice") should include the following:

• Identification of your copyrighted work and what is protected under the copyright(s) that you are referring to
• Your copyright certificate(s)/designation(s) and the type, e.g., registered or unregistered
• Proof of your copyrights ownership, such as the registration number or a copy of the registration certificate
• A short description of how our user(s) allegedly infringe(s) your copyright(s)
• A clear reference to the materials you allege is infringing and which you are requesting to be removed, for example, the gig URL, a link to the deliverable provided to a user, etc.
• Your complete name, address, email address, and telephone number.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement made under penalty of perjury that the information provided in the notice is accurate and that you are the copyright owner or the owner of an exclusive right that is being infringed, or are authorized to make the complaint on behalf of the copyright owner or the owner of an exclusive right that is being infringed.
• Your electronic or physical signature

Disclaimer Of Warranties

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH Apexlancer.com ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER Apexlancer.com NOR ANY PERSON ASSOCIATED WITH Apexlancer.com MAKES ANY WARRANTY OR REPRESENTATION CONCERNING THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Automatic Translation

THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

The Site has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of Apexlancer.com and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content such as images, videos, Flash, etc. may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which the official version is herewith.

Limitation on Liability

IN NO EVENT WILL Apexlancer.com, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT INCLUDING NEGLIGENCE, BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. IN ACCEPTING LIABILITY AS THE LIMITED AUTHORIZED PAYMENT COLLECTION AGENT OF SELLERS, Apexlancer.com AND ITS AFFILIATES ASSUME NO LIABILITY FOR ANY ACTS OR OMISSIONS OF SELLERS. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

User Conduct and Protection

User Generated Content (UGC) is hereby referred to as the content added by users (Sellers and Buyers) of the Site. All the content which is uploaded to the Site by users is User Generated Content. Apexlancer.com doesn’t check the content which is uploaded for any appropriateness, violations of copyright, trademarks, other rights or violations. 

Therefore, we want to implore on you that if you have noticed any violations and or breach of our Terms Of Service or Privacy Policy please report it to us immediately. Apexlancer.com does not check delivered Gigs, therefore, Apexlancer.com is not responsible for the type of content, quality of the Gigs, or the level of service which are provided by all the Sellers on the Site. Just by offering for sale any service and or Gigs on the Site, the Sellers have undertaken that they have all the necessary permissions, rights and/or licenses to sell, provide the service that is offered.

Ownership

Ownership and limitations: Unless it is clearly stated otherwise on the Seller's Gig description page when the work is delivered and subject to payment the Buyer is hereby granted all intellectual property rights including but not limited to copyright for the delivered Gig from the Seller, and the Sellers have waived all rights to the delivered Gig. 

The delivered work shall be considered a work for hire under the U.S. Copyright Act. In the event the delivered work does not meet the requirements of work for hire or when US Copyright Act does not apply, the Seller expressly agrees to assign to Buyer the copyright in the delivered work. All transfer and assignment of intellectual property to Buyer shall be subject to full payment for the Gig and the delivery may not be used if payment is cancelled for any reason. 

For removal of doubt, in custom created work (such as art work, design work, report generation etc. the delivered work shall be the exclusive property of Buyer, and Seller assigns all rights, title and interest in the delivered work. Some Gigs including for custom created work charge additional payments through Gig Extras for a Commercial Use License. 

This means that if you purchase the Gig for personal use, you will own all rights you require for such use and will not need the Commercial Use License. If you intend to use it for any charge or other consideration, or for any purpose that is directly or indirectly in connection with any business, or other undertaking intended for profit, you will need to buy the Commercial Use License through a Gig Extra and will have broader rights that cover your business usage.

For Voice Over Gigs, when the work is delivered and subject to payment, the Buyer is purchasing basic rights which in essence means that the Buyers have agreed to pay a one-time fee allowing them to use the work forever and for any purpose except for radio, commercials, television and internet commercial spots. If you intend to use the VoiceOver to promote a product and/or service with the exception of paid marketing channels), you will need to purchase the Commercial Rights (Buy-Out) through Gig Extra. 

If you intend to use the Voice Over in radio, television and internet commercials, you will need to purchase the Full Broadcast Rights (Buy-Out) through Gig Extra. Sellers have further confirmed that whatever information that they have received from the Buyer which is not public domain, shall be kept confidential and shall not be shared or used for any purpose whatsoever other than for the delivery of the ordered work to the Buyer. The users have also agreed that unless they have explicitly indicated otherwise, the content users voluntarily create and/or upload to the Site, including Gig texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work, may be used by Apexlancer.com for no consideration for marketing and/or other purposes.

Commercial Use License

When you have purchased a Commercial Use License with your order from a Seller, the Seller has granted you a perpetual, exclusive, non-transferable, worldwide license to use the purchased delivery for Permitted Commercial Purposes only. All intellectual property rights of your purchased Gig are lawfully assigned to you. Permitted Commercial Purposes is hereby referred to any business use example integration into product, promotion, advertising, creating web pages, software or any other business-related tools. 

This excludes any and all immoral, illegal, and/or defamatory purposes and its fitness for use for the intended purpose. The license is subject to the Site Terms Of Service. There is clearly no warranty either express or implied, with the purchase of the said Gig. Apexlancer.com and/or the Seller will not be liable for any such claims, or incidental, consequential or other damages arising out of this license, the delivery or your use of the work delivered.

Orders

Basics

• Once payment is confirmed, your order will be created and given a unique Apexlancer.com order number.

• Sellers must deliver completed files and/or proof of work using the Delivered Work button located on the Order page according to the service which was purchased and advertised on their Gig.

• Using the Deliver Work button may not be abused by Sellers to circumvent Order guidelines described in this Terms of Service. Using the Deliver Work button when an order was not fulfilled may result in a cancellation of that order after review, it may affect the Seller's rating and result in a warning to Seller.

•  An order is marked as complete after the order is marked as Delivered and then rated by a Buyer. An order will be automatically marked as complete if not rated and no request for modification was submitted within 3 days after marked as Delivered.

• We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails, users should contact Apexlancer.com Customer Support department for help.

Handling Orders

• When a Buyer orders a Gig, the Seller is notified by email as well as notifications on the Site whilst they log into their account.

• Sellers are required to meet the delivery time they specified when creating their Gigs. Failing to do so will allow the Buyer to cancel the order when an order is marked as late and may harm the Seller's status.

•  Sellers must send completed files and/or proof of work using the Deliver Completed Work button located on the Order page to mark the order as Delivered.

• Users are responsible for scanning all transferred files for viruses and malware. Apexlancer.com will not be held responsible for any damages which might occur due to site usage, use of the content, or files transferred.

• Buyers may use the Request Revisions feature located on the Order page while an order is marked as Delivered if the delivered materials do not match the Seller's description on their Gig page or they do not match the requirements sent to the Seller at the beginning of the order process.

   

Reviews

Feedback in the way of reviews provided by Buyers when an order is completed is an essential part of the Apexlancer.com rating system. Buyer reviews demonstrate the Buyer's overall experience with the Sellers and their services. Therefore, Buyers are encouraged to communicate to the Seller any concerns they might have regarding the gig they order.

• To prevent any misuse of the Site Feedback system, all feedback reviews must come from legitimate sales created and delivered exclusively through the Apexlancer.com platform.

• Purchases arranged which are determined to be to artificially enhance Seller ratings or to abuse the Apexlancer.com platform with purchases from additional accounts will result in a permanent suspension of all related accounts.

• Feedback comments given by Buyers are publicly displayed on Seller's Gig page. Buyers have the option not to include a comment, but still rate the service.

• Work Samples are the delivered images and videos sent to a buyer in a delivery message. Work Samples are added to a Seller's Live Portfolio on their Gig page if the Buyer selects to publish the Work Sample while providing a public feedback review.

• To Withhold the delivery of any services, files, or information required to complete the Gigs which were ordered with the intent to gain favorable reviews or additional services is totally prohibited.

• Once a gig is delivered, the Buyer has three days to respond. If no response is provided within the response period, the order will be considered complete.

• Users are allowed to leave reviews on orders up to 10 days after an order is marked as complete. No new reviews may be added to an order after 10 days.

• Sellers may not ask for the removal of feedback via reviews from their Buyers

Disputes and Cancellations

Oftentimes, we have encouraged our Buyers and Sellers to try and settle their conflicts among themselves. However, if this fails, users can contact Apexlancer.com Customer Support for help.

Basics

• Order cancellations should be done on Apexlancer.com, when eligible, by Customer Support or through support as per order. If you file a transaction dispute or reverse a payment through your payment provider is a violation of the Terms Of Service. Doing this may get your account temporarily or permanently disabled.
• If you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
• In case a Buyer or Seller encounters an issue related to the service provided in an order, you are encouraged to use the Site's dispute resolution tools to attempt to resolve the matter if both parties are not able to resolve the issues by themselves.
• Apexlancer.com, via its Payment Service Providers, reserves the right to place funds on hold or to cancel any order for any suspected fraudulent transactions made on the Site.
• Transfers and assignments of intellectual properties to the Buyer shall be subject to full payment for the Gig and the delivered gig may not be used if payment is canceled for any reason.
• If an order is canceled, the funds paid will be returned to the Buyers Apexlancer.com Balance.
• Revisions to deliveries can be performed by Sellers based on Seller's Gig and customer care. Sellers may determine the number of revisions offered to Buyers, to include no revision.
• Requests for revisions can be performed through the Order page while the order is marked as Delivered.
• Requesting to gain more services from Sellers beyond the agreed requirements by using the Request Revisions button is not allowed.

Order Cancellations

• As much as possible, we encourage Buyers and Sellers to resolve service disputes among themselves or by using the Resolution Center.
• Eligibility to request for Apexlancer.com to cancel an order will be assessed by the Site Customer Support team based on several factors, including violations of our Terms of Service, general misconduct, and improper usage of Apexlancer.com delivery system.
• Completed orders may be canceled, upon review of our Customer Support team, up to 14 days after the order is marked as complete. Kindly be advised that orders cannot be partially canceled. Therefore, we can only cancel the entire order providing it is justifiable.
• In rare circumstances where it is found to be appropriate, our Customer Support team may cancel an order completed after 14 days have passed since its completion date. In such cases, the amounts paid for the canceled order will be returned to the Buyers Apexlancer.com Balance and will be deducted from the Sellers Apexlancer.com Balance or if there are no sufficient amounts in the Seller's Apexlancer.com Balance, from future revenues of such Seller.
• Orders are not eligible for cancellation based on the quality of the gig which was delivered by the Seller if the service was rendered as described on the Gig page. In response, Buyers may rate their experience with the Seller on the order page, including the overall level of the quality of the gig received.
• Buyers must communicate their concerns to the sellers about the gig they ordered before they make contact with Customer Support. Customer Support will not take any action against Orders where the Buyers have failed to inform their Sellers of the issues related to the Sellers service and will allow the Sellers to first try to resolve the issues. Any non-permitted usage of Apexlancer.com encountered during an Order, after being reviewed by our Customer Support team, may result in the order being canceled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Apexlancer.com Terms of Service.
• Apexlancer.com Customer Support will cancel orders based on, but not limited to the following reasons:

Active Orders

After the Buyer submits their requirements and before the seller delivers on Apexlancer.com

• When the Seller is late and is unresponsive for more than 24 hours while the order is marked as Late and the buyer has requested for the order to be canceled.
• When users are abusive towards the other party through threats of low ratings or leveraging order materials such as logins, personal information against each other.
• When users have supplied or have included copyright or trademark infringing materials as part of the Buyer requirements or the Sellers delivery.
• When the user is no longer an active Apexlancer.com user due to Terms of Service violations or closure of their account.

Delivered Orders

• When the Sellers have clicked Deliver Now and before the order is marked as complete
• When Sellers use the Delivery system to extend their gigs due date to complete the requested service without providing the final delivered service to Buyers. If we receive multiple reported offenses against a seller, this will result in permanent suspension of your account.
• When the seller delivers no files and/or proof of work related to the agreed-upon order requirements. Files in question will be reviewed by our Customer Support team to resolve.
• When the Seller unlawfully requests additional payments, on or off the Apexlancer.com platform, by withholding the final delivery of the gig directly related to the agreed requirements.
• When the Seller has withheld the final delivery of the gig for improved ratings.
• When the Buyers abuse the Request Revisions button to gain more services from the Sellers beyond the agreed requirements.
• When the Buyers has threatened to leave an unfavorable review to gain more gig services from the Seller not related to the agreed-upon requirements of a specific order. 

Completed Orders

• When an order is marked as complete and/or before the 3 days after the order has been sent to the buyer.
• Users who have been reported to use copyright or trademark infringing after verification and with proof.
• Apexlancer.com Customer Support team reviews all cases where Order delivery manipulation has prevented Buyers or/and Sellers from fully utilizing Support which enabled the order to be marked as complete.

Gigs/Proposals

Gigs may be removed from the Site by Apexlancer.com for violations to these Terms Of Service outlined within, which may include but are not limited to the following violations:

1. When we detect or observe reports of Illegal or Fraudulent services
2. When Copyright or Trademark violations and violation of a third party's terms of service reported through our Intellectual Property Claims Policy
3. When adult-oriented services, Pornographic, Inappropriate/Obscene have been reported, detected, or observed
4. When you Intentional deliver copies of Gigs 
5. When Spam or Violent Gigs are detected, observed, or reported to us
6. When Gigs are misleading to Buyers
7. When gigs are of low quality
8. When you resell or deliver gigs that you are not authorized to use
9. When you offer to prepare an academic paper on behalf of Buyer

Gigs that are removed for violations mentioned above, may result in the suspension of the Seller's account.

Gigs that are removed for violations are not eligible to be restored or edited.

Gigs may be removed from our Search feature due to poor performance and/or user misconduct.

All Gigs on the Site must have at least one appropriate image depicting the Gig Seller is offering. 

Sellers can display up to two images and Seller must deliver the same or better quality of service shown on their Gig images. 

Sellers who consistently deliver Gigs that do not match the quality shown on the Gig images may lead to the Sellers account losing Seller status or becoming permanently disabled.

Statements on the Gig Page that are in contravention to the within Terms of Service are prohibited.

Eligible Gigs in select Categories may set up Gig Packages to offer their services in structured formats with multiple price points for the selected Gig.

Gig Extras

• Gig Extras offered by a Seller are additional services offered on top of the Seller's Gig for an additional price defined by the Seller.
• Gig Extras might be removed for violations of our Terms of Service.
• Sellers may only offer Gig Extras which are related to the base service and part of the deliverables on the order.
• A Seller has the option of extending the duration of an order for each Gig Extra that is added to the order. This is needed to cover the time which is needed to complete the extra service.

Sellers General Information

Seller Levels

• Apexlancer.com is here to connect you the Sellers to buyers who will pay you for your services.
• Sellers will be rewarded and empowered when they work hard to grow their businesses by always satisfying their customers. Remember, reviews tell a lot about you and your services, so delivering on time and maintaining high-quality deliveries and ratings will grow your business.
• Sellers can gain account Levels as a result of their activities performances and quality of delivered Gigs.
• Advancement in account Levels is updated by an automated system periodically.
• Seller levels that can be achieved are Level 1, 2, and Top Rated Seller.

Sellers on Apexlancer.com will be required to maintain the following to advance or keep their current seller level:

• To advance to a Level 1 Seller, you are required to complete 10 orders with a 90% rating.
• To advance to a Level 2 Seller, you are required to complete 50 orders and have a 90% rating.
• To advance to a Top Rated Seller, you need to complete 100 orders and have a 95% rating.

A Seller who cannot maintain a high-quality service(s) and/or cannot deliver on time risk their current level being downgraded.

Account Levels provide Sellers with additional benefits, including offering gigs at a higher price through Gig Extras

Sellers must maintain high-quality service(s): must consistently deliver Gigs on time and get high rating reviews from buyers to keep or get their level status upgraded.

Seller Custom Offer

• Sellers may send Custom Offers to buyers to meet their requirements.
• Custom Offers are totally defined by the Seller on request of a Buyer and must consist of the exact description of the Gig agreed upon; the price and the exact time which the Seller expects to deliver the Gig to the Buyer.
• Custom Offers are only sent through the Site and any breach of the Terms Of Service herein will lead to account termination.

Withdrawing Earned Revenues

• All payment services will be provided by Apexlancer.com Payment Service Providers.
• For you to withdraw your earned revenue, you must have an account with at least one of Apexlancer.com Payment Service Providers. All funds eligible for Withdrawal will be held on your behalf at an account with Apexlancer.com Payment Service Providers.
• Only one account from the Apexlancer.com withdrawal method can be associated with a profile.
• Revenues are only made available for withdrawal from your account following a clearance period of 14 days after the order is marked as complete.
• To withdraw your available revenue, you must click on the designated withdrawal provider to initiate your withdrawal
• Seller's withdrawals can only be made in the amount available to you.
• Seller's withdrawal fees may vary depending on the withdrawal method which is associated with your account.

Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has been initiated.

Violence and Criminal Behavior

Threats

While we know that people sometimes express frustration or disagreement by threatening or calling for violence in non-serious ways, we can’t risk the safety of our community or the general public by ignoring threats of physical harm. We will attempt to consider language and context when distinguishing casual comments from credible threats to public or personal safety, but Apexlancer will also act quickly to block accounts and may notify law enforcement when threats appear to be credible.

Do not:

• Threaten violence against another community member.

• Offer or ask for gigs that threaten violence against individuals, groups, or the general public.

Incitement

Incitement means encouraging or asking other people to engage in unlawful conduct.  Be aware that inciting others to commit a crime may be a crime in itself, regardless of the outcome of the request. 

Do not:

• Ask for or instruct people to break the law.

• Engage in activities of questionable legality.

Terrorism

International and domestic terror organizations are known to use the internet to create and spread propaganda designed to radicalize vulnerable people and to develop and distribute materials designed to foster and aid terrorist attacks. Terrorist use of the internet poses a threat to global security. Terrorist groups are always adopting new techniques to avoid detection, including sharing material via hacked accounts and subtly altering propaganda videos. Terrorist groups place a huge premium on reaching their audience quickly.

Do not offer or ask for:

• The promotion of terrorist activities.

• Services or products related to terror organizations or terrorists.

• Editing Content linked to terrorist acts.

• Recruitment to terror organizations.

We do allow people to offer or ask for content regarding the research of terror or content that is related to the prevention of terror.

IP Policy

Subject to the Terms of Service, the content available on this website, including, but not limited to, the informational content; images; charts; graphs; graphics; designs; photographs; audio and video clips; software and HTML code (collectively, the "Content") are the property of Apexlancer D/B/A Apexlancer.com (the "Company") and are subject to protection by international intellectual property laws and treaty provisions, including, but not limited to, those relating to patent rights, copyrights, trade secrets, trade names, trademarks, service marks, moral rights, know-how, and any other similar rights.

Subject to this Policy and the applicable Terms of Use, and except as expressly indicated otherwise on the Website, you agree not to:

1. rent, license, sublicense, sell, lease, transfer or otherwise distribute or disclose to any third party the Content, or any portion thereof, in any form, or permit third parties to access to such Content

2. create any products or services based on the Content

3. copy, modify, and create derivative works based on the Content

4. take any action compromising or threatening to compromise:

   1. the enjoyment and use by any Registered User of the Content or

   2. the rights of the Company or its licensors in the Content

5. use, transfer, or dispose of the data in any manner that could compete with the business of the Company or the Company's affiliates

6. use the Content in any manner, or for any purpose, contravening this Policy, the Terms of Service, or any applicable law, rule, or regulation

Nothing in this Policy or the Terms of Service grants you a license to develop, create or offer any products or services based on any of the Content found on this website. To the extent approved by the Company, you are authorized to use and download materials that are made available on this website only for your own needs. You may not use, distribute, modify, transmit, or post any Content obtained from the use of this website or any functions of this website for public or commercial purposes, including any text, images, audio, or video without our express written permission. Specifically, you are not authorized to resell access to any such materials or to redistribute or facilitate the redistribution of any such materials for sale to others. You may not delete copyright, trademark, or other intellectual property rights and proprietary notices from printouts of electronically accessed materials.

You agree and acknowledge that all trademarks, service marks, logos, names, and titles, including, but not limited to, "APEXLANCER," the Apexlancer.com logo, and "APEXLANCER.COM" (collectively, the "Marks") on this website and within the Content are proprietary to the Company and are protected by applicable trademark and copyright law. Nothing on this website should be construed as granting any license or right to use any of the Marks displayed on this website. Any unauthorized use of the Marks or any other Content is strictly prohibited.

You agree and acknowledge that the Marks may not be used in connection with any product or service that does not originate with the Company, in any manner that is likely to confuse users, or in any manner that disparages or discredits the Company.

The Company owns all rights, title, and interest in and to the Content, including all copyrights, patents, trade secrets, database rights, and other intellectual property associated therewith or appurtenant thereto. All users expressly acknowledge that the Content was created as a result of the expenditure of substantial time, effort, money, creativity, and other resources, and comprises and constitutes commercially valuable trade secrets proprietary to the Company. All users agree to protect the Content from unauthorized disclosure or access, using measures at least as diligent as those employed by users to protect their own confidential information.

We respect the intellectual property rights of others and require that persons using this website do the same. Inappropriate circumstances, we will terminate the access to this website of any person or entity who is responsible for acts of copyright infringement. If you would like to obtain permission to make use of this website in a way that is not permitted by these Terms, please send a request to do so in writing.

Listing Guidelines

Welcome to the Listing Guidelines (“Guidelines”) for Apexlancer and its affiliated websites, any capitalized terms not defined within these Guidelines are defined in the Apexlancer Terms of Service.

Apexlancer is dedicated to creating a great experience for both its Buyers and Sellers. We take our responsibilities seriously, and we work to ensure that any Seller Services listed (“Listings”) on Apexlancer and its affiliated websites are accurate, trustworthy, and reliable. For these reasons, we have created the following Guidelines to improve the experience of all of our users.

Seller Services’ Listing Guidelines

Sellers must comply with the following when creating any Listings:

1. Listings should not include third-party trademarks or logos not owned or licensed by the Seller.
2. Any Seller Services listed should not include any trademarks or logos that are confusingly similar to a third party’s trademarks or logos.
3. The Listings should not include the names, likenesses, voices, or other indicia identifying any person (living or dead) without such person’s permission.
4. The Listings should not contain copyrighted materials owned by others, without permission.
5. The Listing promoting any Seller Services must be accurate and reflect the product or service actually provided by the Seller.
6. The Listing must make no claims that it is representative of Apexlancer or is endorsed by Apexlancer.

Prohibited Content:

The following content is prohibited from any Listings created by Sellers:

1. False, misleading, inaccurate, or unsubstantiated claims or content.
2. Fictional third-party reviews, endorsements, or comments.
3. Content that contains, promotes, or endorses:

• Defamation, harassment, hate speech, racism, gender inequality, derogatory or distasteful, or misrepresentation against others.
• Spyware, spam, Trojan horses, or viruses.
• Illegal or unlawful activities.
• Black Hat methods.
• Methods that may violate a third-party network’s Terms of Service.
• Methods that violate the Apexlancer Terms of Service.

Apexlancer reserves the right to delete, alter, edit, reject, or remove any Listings that do not comply with these Guidelines or meet Apexlancer’s standards. Apexlancer may remove any offending Listings solely based on its own reasonable judgment.

If you believe that any Listings do not comply with these Guidelines or if you have any questions on complying with these Guidelines, please contact us at support@apexlancer.com.